ELCODE Privacy Policy

Last updated: 3 August 2026

ELCODE operates elcode.shop and related services. This Privacy Policy explains how we collect, use, share and protect personal information when you visit the site, place an order, contact us or interact with ELCODE on social platforms.

Information we collect

Depending on how you use our services, we may collect contact and delivery details, order and payment-related information, account information, messages you send to us, device and website-use information, and social-platform information you choose to share when interacting with ELCODE.

How we use information

We use information to operate the store, process and deliver orders, provide support, prevent fraud and security incidents, comply with legal obligations, and—where permitted—send marketing communications or measure the performance of our communications.

Service providers and social platforms

We use Shopify to host and operate our online store. We may use payment, delivery, analytics, communications and social-media service providers where necessary to provide our services. When you interact with ELCODE through Instagram, TikTok or another platform, that platform processes information under its own privacy policy.

Data retention and your rights

We retain personal information only for as long as needed for the purposes described above, including legal, tax, accounting and dispute-resolution requirements. Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing.

Contact and data requests

For privacy questions or to exercise a data right, email info@elcode.shop with the subject line “Privacy Request”. Please see our Data Deletion Instructions for requests connected with an ELCODE social-media integration.

Updates

We may update this policy when our services or legal requirements change. The current version is always available on this page.